Bookwield

Prompts · Product & customers

Work out why people try it once and never come back

signups look fine but most new users open the product once or twice and disappear, and you want to know what's missing before you build another feature.

Built on

Hooked: How to Build Habit-Forming Products
Nir Eyal with Ryan Hoover · 2019

Supplies the loop to check for the break: trigger, action, variable reward, investment. The question is whether new users ever invest anything that loads the next visit.

The Mom Test
Rob Fitzpatrick · 2013

Supplies the interview rules for the people who left: ask what they did the day they stopped, not what feature would bring them back.

The prompt

My situation: [describe what the product does, what share of new users drop off and when, and what the users who stay have in common] Use Hooked: How to Build Habit-Forming Products by Nir Eyal with Ryan Hoover (2019) and The Mom Test by Rob Fitzpatrick (2013) to help. Recall any details from the whole book that help, including names, numbers, scenes, or cases that are not the most famous chapter titles.

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